It is cosmetically almost perfect, fully functional, serviced, cleaned and ready to make all your favourite coffees. Our coffee machines are all professionally serviced, tested rigorously and presented in as good-as-new condition as possible. Each is warrantied to assure you you have a perfect working machine.We offer unrivalled customer service and we're always on hand for servicing. We can't cover misuse, damage, or any failure to maintain scheduled cleaning. Servicing : We're always available when your machine needs a service or repair. The item must be unused and arrive back in the same condition in which it was sent. We recommend packing the machine exactly as it arrived and returning by insured post.